30-Day Return Policy
We want you to be happy with your book purchase! If you’re not satisfied for any reason, you may return it for a full refund within 30 days of receiving your shipment.
What can be returned:
- You can return any new, unopened book within 30 days of receipt.
- You can return any gently used book within 30 days of receipt, provided it is in “saleable condition.” This means the book should have minimal wear and tear, with no ripped or missing pages, markings, or water damage.
What can’t be returned:
- We cannot accept returns for books that are noticeably damaged, used extensively, or are more than 30 days past the purchase date.
- We cannot accept returns for custom-made or special order books.
How to return:
- Contact us by email (jscutella@realestategame.net) to initiate your return. We will provide you with a return authorization number and any additional instructions.
- Pack the book securely in its original packaging, if possible.
- Include the packing slip or a copy of your order confirmation with the returned book.
- Ship the book back to us at the following address:
The Real Estate Game 1415 Lynn St. Erie, PA. 16503
Refunds:
- Once we receive your returned book and verify its condition, we will issue a full refund for the purchase price, including any applicable taxes, to your original form of payment.
- Please allow 5-7 business days for your refund to be processed.
- Shipping costs are non-refundable unless the return is due to our error.
We recommend keeping your receipt or order confirmation as proof of purchase.
Exceptions:
We reserve the right to make exceptions to this policy on a case-by-case basis.
Thank you for your understanding!